1. Return Conditions

1. Application Period
Customers must submit a return request within 7 days of receiving the goods.

2. Reasons for Return
Returns are only applicable under the following circumstances:
– The product has quality issues.
– Incorrect or missing items were sent.
– The product was damaged during transit.

3. Product Condition
Returned products must be in their original packaging, unused (except for one or two items used for inspection or fitting without obvious wear), and not affect resale.

2. Application Process

1. Submit Request
Customers should submit a return request via customer service email, phone, or other approved contact methods, including the order number and reason for return.

2. Confirmation and Processing
Customer service will review the request upon receipt. If it meets the conditions, a return authorization number and specific return address will be provided.

3. Return Shipping
Customers must send the returned item to the specified address after obtaining authorization, with shipping costs covered by the customer. It is recommended to use a traceable shipping method.

3. Refund Policy

1. Refund Method
Once we receive and confirm the returned item meets the return conditions, we will process the refund within 7 working days. Refunds will be issued via the original payment method. Please note that processing times may be extended due to holidays at banking institutions.

2. Customer Notification
After the refund is completed, we will notify the customer of the refund status via email and other approved contact methods.

4. Special Circumstances

1. Defective Product Handling
For issues caused by manufacturing defects, please contact us promptly. We will provide replacement or refund services.

2. Expired Products
Items that exceed the return period or have been opened and used will not be eligible for return.

5. Disclaimer

We are not responsible for return issues caused by force majeure factors (such as natural disasters, severe weather, transportation delays, etc.).